Samsung Galaxy S7 Troubleshooting

Most people are enjoying their new Samsung Galaxy S7 .  It has the latest features and the Galaxy S6 won an award for best smartphone . But there are some who are having some problems with their Galaxy S7. There are several complaints about too many apps preinstalled, overheating, a touchy screen, among other problems. This article will look at some of the problems and potential troubleshooting tricks to get the the phone working without problem.

Too Many Apps

One of the things that will slow a computer down is too many apps. A phone has only so much space and power and too many apps will make your phone run slowly. One thing to do is to remove applications that aren't needed. If your phone has preinstalled apps, removing them might be impossible but you can always disable them. To remove or disable an app in the Samsung Galaxy S7 you tap Edit the in the top right and select apps to remove or disable. If you find you want to enable an app later you can do this by tapping the Settings > Device > Applications > Applications manager and scroll to the disable apps to enable them again. To remove apps completely, you need to root your phone.

There are several ways to root your phone. One Click Root is a simple software solution to root your phone. If you're a techie type person, you might want to do it yourself.  To do it yourself, follow these guidelines. Rooting may disable KNOX and Samsung Pay. You need a computer and phone .

  • Backup your phone data.

 

  • Download the Samsung USB Drivers.

 

  • Go to Settings > About Phone and write down your model number.

 

 

  • After extracting the files, right click and run the Odin exe file as administrator.

 

  • On your phone go to Settings > About Phone and tap on Build Number till it reads you are a developer.

 

  • Then, go to Settings > Developer Options and check USB debugging.

 

  • Connect your phone to your computer with the USB cable. The drivers that were downloaded earlier will install to your phone. Then unplug the phone.

 

  • Next, turn the phone off and restart it by holding down power, volume down and home at the same time till you get a blue screen.

 

  • Tap Volume up to continue.

 

Connect the phone to the computer again. And in Odin, click AP and click the .tar.md5 file from the Autoroot folder and click start. After the rebooting the phone, there should be a Superuser icon that looks like a large hashtag

If there is only a Samsung logo, hold the power, volume down buttons and home till the screen goes into Odin mode. Then go back to the Autoroot page and download the G920T file and extract it to your desktop computer. In Odin, click on AP and select the .tar.md5 file and click start. Here you should be shown the Superuser icon. From here you will be able to delete unwanted apps.

Overly Sensitive Screens

Another problem some users are having are sensitive screens. This results in typos and apps starting that aren't needed.   A case can work either for or against sensitivity. Test your phone with one and without and see if there is a difference. A screen protector can reduce the sensitivity of your screen. There have been several complaints about the touchy screen. Check Samsung for the latest TouchWiz update by going to Settings > System > About device > Software update for the latest version.

Overheating

Overheating is another complaint of users. Using many apps and downloading new ones, the phone will get warm. Sometimes it will go away by waiting.   Don't use the phone while it's charging if you notice it's getting hot when plugged in. Also, go to Settings > Battery and toggle the Fast cable charging off. Restarting the phone often works. Hold the Power and Volume down buttons and it should reboot. If a specific app is causing the overheating, check out your battery usage by going to Settings > Battery > Battery Usage > More > Optimize battery usage and select all apps.  Toggle each app, and this should prevent battery drainage especially for background apps.

You can also reset your phone to factory settings. This will wipe out everything on your phone. So you need to backup prior to resetting. To do this go to Settings > Personal > Backup and reset >  Factory data reset > Reset Devicee . Then enter your pin or password and tap Delete all. Check to see if reheating is still an issue before reinstalling your apps. If there's still a problem, contact carrier, dealer or Samsung to see about a replacement.

These are some of the most common problems with the Galaxy S7. While most people will probably have no problem in their phone usage, the solutions represent some of the complaints most users face. Everything is individual relating to how you use your phone and what your needs are. If you use your phone only for calling then you probably have the least problems to troubleshoot. If you have many uses for your phone, then you have more apps and can run into more of the problems some users face. Hope this troubleshooting guide helps for your problems.